Flower delivery will always be the most opted method for reciprocating affection and gratitude. Customers can buy flowers for every occasion through Uber for Flower delivery apps. According to IBIS, the floral industry has generated over $800 million in the last five years.
Features that are part of Flower delivery application
In order to provide a complete experience for the users, the on-demand flower delivery app must offer the following features.
User Account
User-Login/sign Up: Users can quickly log in by providing the necessary information or social media handles.
Geo-location based search: Based on the current location, users can search for the flower services that are near to them.
Custom Order: Users can choose the flowers for ordering and can decide on the flowers for a bouquet.
Add to cart: Users can add the flowers to the basket as they purchase. Later on, they can review the basket and directly checkout from it.
Secure payment modes: There are a variety of payment options offered to users such as credit cards, debit cards, digital wallets like Paytm, PayPal, etc.
Track order: Status of the order is continuously updated to the users. They can also use real-time tracking options
Schedule delivery: Users can schedule the orders when they want and get it at the chosen slot.
Gift orders: Uber for flower delivery app has a provision to directly deliver the package to the concerned people with tailored-made gift wrapping. There are standard gift wrappers, and also customizable wrappers that can be altered to send your message.
Multi-currency options: Users can choose the currency of their choice before placing the order. Thereby, the app supports a wide range of customer needs.
Retailer app
Login: Shop owners can easily login by providing the necessary details for registering.
Manage Products: Vendors can regulate the stock involved in the app. Depending on the availability of the flowers, they can manage it in the flower delivery services app.
Notify customers: Once the flowers are delivery-ready, the retailer can notify the delivery agent and customers.
Invoice: Once the order is confirmed, it is set out for delivery. Then, a digital invoice is sent to the customers along with flowers.
Admin app
Payment Dashboard: The payments made by the users will get continuously updated in this module.
Order & Fleet management: Depending upon the demand among users, the admin can assign delivery agents to a specific locality.
Marketing panel: Admins can regulate the advertisements, email content, and promotional marketing through the marketing panel.
Advanced Reports: Suggestions for business improvements are enlisted based on revenue history.
Latest technologies that have enhanced user experience
On-demand flower delivery business requires constant upgradation. As customers will look for a simplistic and effective approach to flower delivery that meets their requirements. Here is the most looked out technologies that are used by leading apps in the on-demand delivery sector:
● Smart assistance
What if there is a way to shoutout your orders as you do in a drive-thru while ordering food? There is one actually, which are the chatbots. Customers can simply recite the order by clicking the microphone button. Then, the order will be displayed in the chat, and they can confirm it and place the order for the flowers. Key technologies like Speech recognition and Natural language processing have made it possible for apps to respond to customers’ wishes. It won’t be challenging to implement, as there is readymade chatbots integration available in the market.
● Internet of Things (IoT)
When it comes to digital upgradations, IoT is the first thing that comes to our mind, that is the kind of impact it has on the logistics industry. Admin can keep track of the order processed and allocate delivery agents accordingly. The growing demands of customer requests can only be managed with effective solutions powered by IoT.
● Cloud apps
Cloud apps offer a more progressive means of storage. By integrating the services with third-party cloud storage, apps can be scaled according to user requirements. It offers a more scalable means of storage so that data can be updated continuously in the cloud.
● Mobile Wallet
Customers are looking for quick solutions for paying through the app. With PayPal and Paytm integrations, people can pay for the services with a click of a button.
● Virtual Reality and Augmented Reality
It offers a surreal experience for the users. With VR and AR, customers can view the flowers more closely before ordering them. These technologies facilitate in gaining more trust among users.
Attractive Aesthetics to follow for customers retention
● Engaging Interface
The very first encounter with the app must be rewarding and engaging, capturing the complete attention of the users. The icons and features must be easily locatable, making it simpler to understand the application’s workflow.
● Maintain consistency
In terms of page layout, font face & size, spacing, color usage, maintain similarity throughout the tabs so that users can easily find what they are looking for, and also, the entire process would be captivating. For instance, the onboarding and sign up process must be simple, and it should not take more than a few minutes for signing into the Uber for florist app.
● Product descriptions
Customers look out for details while buying flowers. Add a description of the flowers with a catalog. They can also be general information about flowers like growing needs, places its grown, and blooming season. It can prove to be an effective strategy to lure customers into buying flowers.
● Interactive marketing techniques
There could be a forum for customers to discuss with florists. It need not be one-on-one conversations rather community forum where anyone can answer questions posed by customers.
According to experts, more than 71% of people buy products online after reading about it. Entrepreneurs can market flower delivery apps through informative blogs, newsletters, social media posts, etc. These are informative yet effective marketing techniques to follow.
Summing Up
The traditional method of setting up the store and selling products can be cumbersome compared to deploying the app. The secret of deploying the best online flower delivery service app lies in finding the renowned app development company. Do thorough research before choosing the company for your Uber for florist app development.
